You can contact us by filling out the contact form on the contact page of our website (https://elitestrom.gr/en/contact/) or at the following contact details: -Address: 59th km Ε.Ο. Athens Lamia Schimatari Viotia – Postal Code 32009
- Telephone: +30 22620 59825-8
- Fax: +30 22620 59829
- E-mail: [email protected]
e-shop orders
For orders from the e-shop shipping costs are calculated automatically during the purchase process, according to the following policy:
For orders over €400, free delivery is provided throughout Greece (delivery on the sidewalk).
For orders up to €399 :
For Athens, Thessaloniki, Heraklion, Volos and Chalkida free delivery is provided (within the cities).
The following charges apply to the rest of Greece:
Accessories
up to 2 pieces 6,5€
For each additional piece 6,5€
Mattresses - Toppers - Headboards
For Mainland Greece: 20€ /piece regardless of dimension
For islands Greece: 30€/piece regardless of dimension
Bases
For Mainland Greece: 30€ /piece regardless of dimension
For islands Greece: 40€/piece regardless of dimension
VAT is included in the shipping costs.
For more information, please visit our online store's terms of use.
For orders from elite strom® physical stores
For orders from elite strom® physical stores, there is no shipping cost for orders delivered within the prefecture of Attica. Orders that are delivered outside the prefecture of Attica are also delivered free of charge to a transport agency of the customer's choice and then the final delivery is made at the customer's own expense.
For orders from elite strom® stores outside the prefecture of Attica, information on the existence or not of transport costs is provided in consultation with the respective store.
You can purchase our products by adding a deposit the following bank accounts:
• NATIONAL BANK OF GREECE: GR0601107110000071100215715
• EUROBANK: GR4102602730000910200061219
• ALPHA BANK: GR0401402990299002320000693
• PIREOS BANK: GR3101720240005024076425447
You can also pay using a debit / credit card.
We offer interest-free installments by credit card:
0 - 300 €: one-time payment
301 - 600 €: 6 interest-free installments
601 - 1200 €: 12 interest-free installments
1201 - 2500 €: 18 interest-free installments
from 2500 €: 24 interest-free installments.
For any question you have regarding our payment methods you can call us at 210 67 77 111, from Monday to Friday, from 09:00 - 17:00 or you can send us an email at: [email protected]
For more information, visit our online store's terms of use by clicking here.
For purchases through the elite strom® e-shop you can track the progress of your order by following the link, which was sent to you by email upon successful registration of the order. For more information about your order you can contact us here: (https://elitestrom.gr/en/contact/).
Alternatively, for purchases made in the company's physical stores, you will be informed by telephone by the distribution department for delivery within the timeframe set based on the products you have selected.
You can change your shipping details by contacting our order department at the e-mail address [email protected]
For an order placed in one of our physical stores, please contact the store where you placed your order again.
At elite strom we make every effort to properly serve your orders.
However, in case you received products that were different from the ones you ordered or you found a defect in the product you received, we will pick up the products from your home and deliver the correct products to you, at our own shipping cost.
Along with the products, you must also provide us with their accompanying documents. To replace your product, please contact the Sales Department of elite strom at [email protected]
For more information, visit our online store's terms of use by clicking here
*Special dimensions are all dimensions beyond the basic dimensions 90x200cm, 150x200cm, 160x200cm & 180x200cm that company has defined.
Our online store only offers at home delivery.
You can find more about our privacy policy here and about our cookie policy here (https://elitestrom.gr/en/cookies
For more information, you can send an email at [email protected].
The mattresses have a warranty of up to 10 years.
More information about elite strom mattresses can be found here https://elitestrom.gr/en/warranty/
for the Sealy mattresses here https://sealy.gr/sealy-warranty/
and for the Tempur matresses here https://gr.tempur.com/warranty
The pillows have a warranty of up to 3 years and you can find more information here https://gr.tempur.com/warranty
Testing the mattress along with our experts’ advice at the store closest to you is the perfect start to choosing the right mattress. Take 5-7 minutes and feel how each mattress embraces your body and in which parts of your body you feel pressure. At elite strom, we can find the mattress that is right for you together!
In order for your pillow to be considered appropriate, it should support your neck and your spine should be straight, so that it can provide you with a deep and restful sleep. According to the World Sleep Society, the pillow should be changed every two years.
For the proper maintenance of your pillows, you should follow the manufacturer's instructions, as each pillow has its own characteristics.
First of all anatomic behavior. A quality mattress should not be pressuring you to various parts of your body such as shoulders and hips.
Instead, it must adjust your body, giving you a unique feeling of relaxation and comfort. A main issue is also orthopedic behavior. The support of your spine, keeping its natural position, resulting in relaxation of muscles.
Unique Sense. The pleasure that you experience when you lie down, must be absolute. Only then will your body and mind relax.
Comfort and Hygene. Your mattress should ensure all hygiene conditions, based on the necessary certifications.
Finally, the endurance. A quality mattress should not be fast losing its sturdiness but retain its properties for approximately eight years.
When was the last time you thought about your mattress?
Many of us forget that the mattress is our most used piece of furniture we have in our home. In fact, if you sleep eight hours a night, in one year will have spent 3,000 hours on your mattress. After 10 years, we’ve recorded 30,000 hours in the same bed.
The following list describes some example questions from the answer which you will see whether or not it is time to change your mattress.
1. Did you buy your mattress eight years ago? The average lifespan of a quality mattress is eight to ten years. The mattresses that exceed this time limit may be causing comfort problems and having reduced potential support.
2. Do you wake up and feel more tired than when you went to bed? Most consumers wait too long to replace their mattresses. If you wake up and you do not feel fresh and rejuvenated – or if you feel any pain or discomfort – you are certainly in need of a new mattress.
3. Do you feel that the sofa is more comfortable than your bed? Concentrate on the feel of your mattress. Do you feel the springs and the discomfort they cause? Your body needs a smooth, comfortable surface to sleep a revitalizing night. Your mattress should help you to sleep with minimal tilt and turn.
4. Your mattress looks worn and wrinkled full of imperfections. Inspect your mattress regularly, if it ‘hang’ and has fingerprints. If your mattress shows anomalies in the surface and you seem used and frayed, maybe it is time to start looking for another. Pressure is applied to the layers of a mattress during the year. For optimal performance, rotate your mattress occasionally to extend the life and renew its comfort. If you “inherited” your mattress from a family member or friend, chances are that you should replace it.
5. You’ve taken your mattress for granted. The mattress is the most used and most ignored piece of furniture in the house. Pay attention to your mattress. Do you hear creaks or some other noises? Can you observe leaves or hanging signs in some areas and not others on the surface? The condition of your mattress may surprise you, just take a closer look.
Focus on finding a mattress that meets your comfort first and then your quality preference. Always shop wearing comfortable clothes and shoes that can easily be removed for lying down. Take your time and do not be shy. You can not judge support and comfort by sitting in a corner of a mattress or lying down for a few seconds. When trying out a mattress, try it in the position you normally sleep, if you sleep with a partner, go with him to decide together. Gather as much information as possible about the mattress. Remember, buy the best bed that you can afford.
No! The design and construction of the mattresses have changed dramatically – even over the last few years! The technology on springs has improved, new “comfort” materials have been developed, as well as comfort choices have been expanded to give consumers the ability to choose the sleep system that suits them.
A good sleep for the child, is among the most important things in his/her life and this should be given special attention. For his/her goodnight sleep, you should create a pleasant environment to produce serenity and affection. It is highly recommended to provide specially designed children’s mattress, covering specific needs. Make sure to tidy up the room before putting him/her to bed. The clutter, the posts can create nervousness. Never forget of hygiene such as washing the face and teeth. We recommend to have a soft familiar toy for companionship while sleeping. Read or tell him/her a story. We know that children want to be repeating the same stories because they like to know what will happen next.
A good sleep in this most important time of your life is the best natural ally, which will ensure a good and enjoyable day, a calm and relaxed body, you need both. During the course of pregnancy and growing as the abdomen, it is going to be hard to find a position that suits you to sleep. For this you must pay close attention to some key points. • Do you sleep in anatomic mattress that can support your body properly? • Support the mattress in a modern bed bade, or if you use old bed, an anatomic frame. • Try to sleep on the side with your knees slightly bent. • Use a pillow to support your abdomen. • Avoid caffeine, excessive liquids or heavy meals a few hours before lying down. • Do something relaxing when you go to bed, like reading a book or listen to relaxing music.